New Delhi sources stated that luxury car maker Audi on Monday has opened a service facility in Vijayawada under its ‘Workshop First’ strategy before opening a showroom in the city. Meanwhile, the new service facility will further strengthen the brand’s commitment towards customers in Andhra Pradesh and Southern India, the company said in a statement.
Meanwhile Rahil Ansari, Head, Audi India said, “The ‘Workshop First’ strategy, which focuses on customer’s service needs right from the Day 1 is a strategic approach to our network strategy by offering our customers easy access to world-class service facilities that the brand Audi stands for globally.”
He added “The Audi Service Vijayawada facility will further consolidate our commitment towards providing exceptional service to our customers in this region. Creating additional touchpoints for delivering service is a clear activity and commitment towards customer centricity as we go to where the market and where customers require us to be". Moreover, the technicians, trained by Audi, ensure the efficient upkeep of Audi vehicles with approved equipment, tools and technologies to meet the Audi standards, as per the company.
