UX stands for User Experience. According to the Oxford dictionary, the goal of UX design in business is to improve customer satisfaction and loyalty through the utility, ease of use, and pleasure provided in the interaction with a product. Interacting with users is an art. Different users have different needs and it is important that all their needs are satisfied in the interface created. UX design helps to improve the user experience and evaluate their feedback after using a particular brand or a product.
Course name: Understanding User Needs Organizer: university of Michigan
Instructor: professor of university of Michigan Mark W Newman
Duration: Four weeks
Fee: Free for all, certificate can be acquired at a cost of $99
Level: Intermediate Instruction language: English
Curriculum: Understanding the user needs for different kinds of users and its context Conducting effective user interviews Developing design tools for personas and scenarios Using public information for user needs. Using techniques to find out user needs.It is official and verified and it is easy shareable, it is a value which adds to your CV. It is a proof to your knowledge inculcated.
