According to sources the district consumer disputes redressal forum has fined a wedding firm for failing to find a suitable overseas bride for a Mohali based man. Finding the Wedding Wish Private Limited “deficient in rendering proper service”, the forum gave them direction to refund ₹57,500 with 9% interest and pay ₹15,500 as compensation to a couple based in Mohali.
ravi Inder Singh, advocate for the complainant, said Wedding Wish Pvt Ltd had assured Jagmohan Singh and his wife to find a suitable match from canada or America for their son. Singh relying on the assurances paid ₹30,000 and ₹27,500 to the wedding firm in two installments.
The complainants said the firm had assured that they could check the profile on their internet website and on the side; the firm will inform them telephonically from time to time about the matches interested in the profile for their son. The membership was valid for one year and the wedding firm was to provide 21 profiles to the complainants. As per the order the parents of the groom sent a number of e-mails to the firm but failed to get any satisfactory reply.