Accordingly an indigo airlines pilot has been off-rostered a day after supriya Unni Nair, a passenger who was travelling on a flight from chennai to bengaluru posted about her harrowing experience with the aircraft pilot. Meanwhile Union Aviation minister Hardeep Singh puri, in a tweet, said that he requested his office to contact the airline as soon as he saw the tweet about the pilot’s behaviour towards the passenger and her mother, who needed wheelchair assistance.
He said “The airline has informed @MoCA_GoI that the pilot has been off-rostered pending full enquiry". supriya had written in a tweet "Your captain on 6E 806 from chennai to bangalore on january 13 Jayakrishna harassed, threatened and prevented me and my 75-year old diabetic mom from disembarking the flight and threatened to arrest us because we asked for wheelchair assistance”. Furthermore the problem started when the passenger’s mother, who needed a wheelchair, was told by the staff she wouldn’t be given access to it despite a request at the time of booking. It was then that the pilot barged in and yelled at supriya for “pressing the assistance button and annoying him and his crew".
She said “My intent of putting this out on social media is that we went through a very bad experience. It’s very traumatic, and I don’t think any passenger should go through that. It shouldn’t happen to anyone". She added “No passenger should be treated like that ever my mother needed a wheelchair, but wheelchair or not, young or old, no one should be spoken to like that". Perhaps this action by indigo comes after the airline responded to supriya that an inquiry was being conducted.
