Telecom regulatory authority of India has reportedly taken an action against the telecom operators like Bharti Airtel, Vodafone, Idea and prominent operators who were threatening their subscribers that their incoming services will be cancelled if they are not doing a recharge of Rs 35 every month.
Since a lot of complaints were received by TRAI with regards to this cancellation of incoming facility, the TRAI regulation committee has made moves to control this moves by telecom operators. The subscribers were threatened over SMS by operators like banks asking customers to maintain balance that if they don't recharge every month with a minimal balance their incoming facilities will be cancelled.
Now TRAI has ordered that in such cases of no minimal recharges, the telecom operators cannot cancel services, and ordered that the carriers like Airtel and Vodafone can make requests to their customers to recharge, but must not disable incoming, or disable the sim card. It has been said by the carriers that after the arrival of Reliance Jio there are heavy losses and to face the losses only they had to make this move of minimal recharge mandating.
