Reportedly the shadow of Jet Airways’ shutting down in April this year is still cast over some. Meanwhile online travel portal MakeMyTrip (MMT), has dragged hdfc bank to the delhi high court over a tickets refund issue, as per report. MMT had taken ticket bookings on its platform for its customers to travel by Jet.
Furthermore since the airline suddenly grounded its flights without prior notice, these customers were stuck with tickets which had no value. Perhaps they had paid for the fares using their credit or debit cards. Currently hdfc bank has been refunding the full value of the tickets to its bank customers who had used hdfc bank issued credit/debit cards and deducting those amounts from MMT’s account with the bank.
Moreover MMT has dragged hdfc to delhi high court over this and the legal point raised by MMT is that as per aviation rules and practices, any refund to flyers has to be given by the airline and MMT has no liability to refund the cost of the tickets since it acted only as a facilitator and had remitted the cost of the tickets to Jet Airways’ account. Perhaps delhi HC has issued an interim order to hdfc bank to keep the amounts involved in a separate suspense account till the final orders are passed and this position will continue at least until the next hearing fixed for january 2020.
